Services

We advise first, then build what fits.

Kenius is a consultancy, not a product. We start by understanding your business and recommending what's actually worth doing — then we design and build it as a custom solution. Here's the full picture, in plain English.

01 · Start here

AI strategy & consulting

Before anyone writes a line of code, we work out where AI actually helps you — and where it doesn't. You get a clear, honest, costed plan you can act on (with us or without us).

What you get: a short assessment of your workflows, a shortlist of opportunities ranked by payoff, feasibility and rough cost, and a recommended first step.

  • Workflow & opportunity mapping
  • Feasibility & ROI estimates
  • A prioritised roadmap
  • Build / buy / don't recommendations
Assessment · example output
  • Phone booking & remindershigh ROI
  • Invoice data entryhigh ROI
  • Support email triagemedium
  • Social contentnot yet

How we keep custom agents safe

Plans the task

Breaks the goal into steps before touching anything.

Uses only allowed tools

Scoped access — it can't reach anything you didn't grant.

Asks before the risky bits

Refunds, sends, deletions — a human approves.

02

Custom AI agents & automation

An agent doesn't just answer — it gets a job done. It plans the steps, uses your tools to do them, and knows when to stop and ask a person. We build each one around your real workflow.

What it means: instead of a person doing a 12-step task, the agent does steps 1–11 and brings you step 12 to approve.


03 · LLM + ASR + TTS

Conversational & voice AI

Chat and phone assistants, trained on your docs and policies, that understand people and actually get things done — booking, answering, qualifying — and pass the rest to your team.

In plain terms: it listens (speech-to-text), it speaks (text-to-speech), and it answers on the first ring, at 2pm or 2am.

  • Book & confirm appointments
  • Answer FAQs & route callers
  • Chat & email support
  • Take messages & call back
Incoming call · 7:42pm
Thanks for calling — how can I help?
Do you have any openings this week?
Tuesday at 2:30 or Thursday at 9:15.↳ checked the calendar
Tuesday's perfect.
Booked — texting your confirmation now. 📲↳ booked · SMS sent

document automation · this morning
Read 18 forms from email8:30
Entered into the CRM8:31
Flagged 2 missing signatures8:31
Filed the rest to Drive8:32
04

Document & process automation

Reading paperwork and typing it into systems is exactly the kind of work AI is best at. Invoices, forms, receipts, applications — read, extracted, entered and reconciled.

The win: the data entry that eats your afternoons just gets done, with the odd exception flagged for a human glance.


05 · Knowledge

Custom copilots & knowledge

An assistant that actually knows your business — built on your documents, playbooks and history — living inside the tools your team already uses.

What it means: ask "what's our refund policy for wholesale?" or "draft a quote like the one we did for Acme" and get an answer grounded in your stuff, not the open internet.

copilot · in your docs editor

You: Draft a renewal email for Olive & Oak — friendly, mention their Q3 results.

"Hi Sam — coming up on renewal and wanted to say what a quarter it's been. Orders up 24% since spring…"

Grounded in: account notes · Q3 dashboard · your past emails


connected tools
✉️ Gmail / Outlook 💬 Helpdesk 📇 CRM 📅 Calendar 🛒 Store / orders 📄 Docs & Drive 📊 Sheets 💳 Accounting 📞 Phone 🔔 Slack / Teams

Don't see yours? If it has an API, we can almost certainly connect it.

06

Integration & data engineering

The unglamorous part that makes everything else work: connecting your systems safely, with scoped permissions, and getting your data into shape so AI can act on it reliably.

No rip-and-replace. Your team keeps the tools they like. We just teach the AI to use them too.

Working together

Three ways to start

Most clients begin with an assessment, then a pilot. No big platform to buy.

Start here

Assessment & roadmap

One to two weeks. We map your workflows and hand you a costed, prioritised plan — with no obligation to build anything with us.

  • Fixed fee, fast turnaround
  • A plan you own
Most popular

Build a pilot

One use case, one clear price, four to eight weeks. We build the real thing on your data and prove the value before you commit to more.

  • Working, integrated solution
  • Measured time savings

Build, run & support

We build, look after and expand your solutions over time — or work alongside your team and hand over the keys so you own what we build.

  • Monitoring & tuning
  • Knowledge transfer, no lock-in

Not sure which one fits your business?

Tell us what your team does all day. We'll point at the one thing worth doing first — even if it's not us who should do it.